Warehouse Christmas Closure

Please note our warehouse will be closed and therefore no orders will be processed or dispatched on these dates:

Christmas: Wednesday 25th Dec 2024
Boxing Day: Thursday 26th Dec 2024
New Year's Day: Wednesday 1st Jan 2024

Christmas Delivery Cut-offs

In order to receive your orders by Christmas please see delivery cut-off times below:

Standard Shipping: Monday 16th December**
Express Shipping (within Australia): Friday 20th December
*Excludes orders sent to Perth and Darwin. 

Warehouse Christmas Closure

Please note our warehouse will be closed and therefore no orders will be processed or dispatched on these dates:

Christmas:  Wednesday 25th Dec 2024

Boxing Day:  Thursday 26th Dec 2024

New Year's Day:  Wednesday 1st Jan 2025

Standard Delivery Within Australia

Standard Delivery is available for orders under $150 with a flat rate of $11.95. All orders above $150 automatically receive free express delivery.
Orders are typically received within 7-10 business days for major metro areas and capital cities as per the estimated delivery timeframe provided by Australia Post. 

Express Delivery Within Australia

Orders over $150 receive FREE EXPRESS DELIVERY (within Australia), with an affordable flat rate cost of $14.95 for all orders under $150.
Orders are typically received within 1-3 business days for major metro areas and capital cities as per the estimated delivery timeframe provided by Australia Post.

We do our best to ensure the timely dispatch of all orders however we cannot guarantee delivery within the above timeframes. When selecting AUSPOST Express: 1-3 business days or AUSPOST Standard: 7 - 10 business days please bear in mind that we are only provided with an estimated delivery date directly from AUSPOST. On a rare occasion and during peak periods, these packages can arrive outside of the estimated timeframe, unfortunately this is out of our control however we appreciate your patience and understanding.

Please note: Express Delivery may not apply to your region. To find out if your delivery address falls under the Express Post network, check for your postcode here.

Part Shipped Orders

In the instance that we are unable to fulfil the entirety of your order, the available items will be dispatched to you as a part-shipment while we investigate your missing item/s.

We will get in touch with you within 1-3 business days to confirm a second shipment for the missing goods (no additional delivery fees will be charged), or alternatively if the item/s are not available we will provide a refund via your original payment method.

Please note: order fulfilment is not guaranteed, and all orders are accepted subject to stock availability.

Order Amendments and Cancellation

Due to our quick processing and dispatch times we are unable to cancel or make any changes to your order once it has been placed, this includes changes to your address, items, pricing, delivery method and authority to leave options. This is stated in your order confirmation email and our terms and conditions.

In the case that an incorrect or incomplete address has been supplied, you will need to wait to receive your dispatch email to track your order. Most orders with an incomplete address will be returned to us, and if this occurs we will process a refund less any shipping costs. 

Bardot cannot be held responsible for orders which are not received due to incorrect or incomplete address information being provided.